Travel
Commercially-based advice and guidance on all aspects of legal
risk and protection for travel operators and insurers.
The travel business has grown rapidly in
recent years, and with it the number of legal disputes and
claims. As a travel operator or insurer, you have to be well
prepared to deal with the increasing levels of risk in the
industry, in order to protect your brand and optimise your
profits.
Whichever activity you specialise in – tour
operating, air, coach, cruise, or insurance – you will need a good,
experienced lawyer to help you manage the problems that are bound
to accompany continuing growth.
Weightmans’ specialist Travel team provides
expert advice and guidance on every aspect of the travel business.
What makes us different is our approach, which is both commercial
and cooperative. We focus on your business goals and work closely
with you to ensure your business is protected and your objectives
realised.
Prevention is always better than cure so we
help you to avoid problems arising, through regular risk management
workshops, updating seminars and other topical training. When
issues need to be dealt with, we will help you manage and resolve
them in the most advantageous way possible for your
organisation.
Services in detail
Weightmans’ Travel services in detail:
- Personal injury, quality and fatality claims
- Recovery solutions against suppliers and third parties
- Multi-party claims and group actions
- Mediation, arbitration and dispute resolution
- Costs negotiation and settlement
- Incident and crisis management strategy
- Booking conditions and terms of supply contracts
In association with a leading travel
consultancy, we offer these additional services:
- Customer service strategy
- Complaint handling techniques
- Risk management and auditing regimes
- Health and Safety
- Training and coaching
We are closely linked to Industry Trade
Associations and a Travel Industry Partner with ABTA, members of
the Travel and Tourism Institute and the Coach Tourism Council.